SEBO 30-DAY TEST DRIVE



All products purchased directly from SEBO America’s website are automatically covered under the 30-day Test Drive Policy and no special action is required of the buyer. Products purchased from other outlets may also be covered under this Program, or they may offer a separate but similar policy. When purchasing from outlets other than SEBO America, the 30-day Test Drive program works as follows:

Ask SEBO America for a 30-day Test Drive Certificate, and you can try a SEBO vacuum in your own home for 30 days. If you like it, keep it. If not, return the vacuum to your point of purchase and receive a full refund. If it was purchased from a participating web site, SEBO will even pay for the return shipping costs.

The program is easy . . .  just follow these four steps:
  1. Choose a Participating Retail Store or Website.
    Please note: Some authorized SEBO outlets do not participate in this program, or they may have alternative policies, or they may have no provision for returns and refunds. Therefore, return and refund privileges may not be available for SEBO products purchased outside of this program. Note that 30-day Test Drives are available only at outlets that have the above symbol next to their name on this web site's Dealer Locator, and SEBO sends you confirmation of their continued participation in the form of a "Test Drive Certificate." You may still confidently purchase SEBO products from outlets that do not participate in this program.
  1. Request a 30-day Test Drive Certificate.  Send an e-mail to SEBO
    Customer Service at info@sebo.us or call 800-334-6614 and
    request a Test Drive Certificate, by providing the following information:
    1. Your name, address, phone number and e-mail address.
    2. The name and address (or phone number) of your chosen
      SEBO outlet.
    If the sales outlet or web site you choose participates in the 30-day
    Test Drive program, SEBO will send you a personalized Certificate
    via your choice of e-mail, fax or U.S. Postal Service.
  2. Purchase a SEBO Vacuum. Present the 30-day Test Drive Certificate to
    the specified sales outlet and purchase the SEBO vacuum model of your
    choice.
  3. If you are not satisfied, notify SEBO America within 30 days of
    purchase, and return the vacuum within 14 days thereafter.

    To authorize a return and refund, e-mail or phone SEBO Customer
    Service and request a Return Material Authorization (RMA), within 30
    days of the date of purchase. Next, return all SEBO items, in their
    original SEBO boxes, to the outlet from which they were purchased,
    within 14 calendar days of the issuance of the RMA. SEBO will pay for
    the return shipping costs related to internet purchases, only if the web
    site involved in the transaction is a participant in the Test Drive program.


Please refer to the Product Return and Refund Procedure located in
the Policies Section of this web site, for more details and specific
requirements.